Returns & Exchanges
As we sell perishable food items, we prioritize safety and quality. If your order arrives damaged or incorrect, we offer a hassle-free replacement or refund within 14 days of receipt.
Return Process
- 1.Initiate Request
Contact our support team with your order number and photos of the damaged or incorrect items.
- 2.Review Process
Our quality assurance team will review your request within 48 hours to approve the return or replacement.
- 3.Return Shipping
If a return is required, we will provide a prepaid shipping label for you to send the products back to our facility.
- 4.Refund or Replacement
Once confirmed, we will issue a full refund to your original payment method or ship out a fresh replacement immediately.